Not being able to see SLA as a client but used to be able to

Hi All,

I believe Dom has already raised this. However Manta Hair has said:

Looks like they used to be able to view SLA but now cannot

Hi Alex,

I have had multiple instances with CS team where I cannot see SLAs and certain tabs / views on Blade.

Would you please review my BladePRO account?

Is there any usage category in BladePRO which I am blocked out of?

Kind Regards